Frequently Asked Questions

Our team consists of highly skilled professionals with extensive experience in the software industry. We have a diverse team of software engineers, designers, and project managers who are dedicated to delivering top-notch solutions.

XOrithm selectively partners with growing organizations that like applying strategy and budgets to a proven software process based on standards and best practices – to improve performance and lower risk.

XOrithm creates and maintains powerful, quiet, and secure software by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a Technical Engagement Manager.

Most XOrithm locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.

We follow industry best practices and employ rigorous quality assurance processes throughout the software development lifecycle. Our team conducts comprehensive testing, code reviews, and follows strict quality standards to ensure the delivery of reliable and high-quality software.

XOrithm is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.

This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.

We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.

Our Service Level Agreement prioritizes client matters and response times by P0, P1, P2, and P3. A significant server or cloud application outage is a P0.

Assisting with a password reset is a P3. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.

The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.

We have worked across various industries, including:

• Startups
• eCommerce
• Fintech
• Manufacturing
• Healthcare
• Sports

and more. Our team has the expertise to develop industry-specific solutions tailored to meet the unique challenges of different sectors.